For each subsequent change in the same order, there is a charge (for shipping costs) € 5.00 / shipment.
– Product packages (packages containing more than one piece) such as socks, are considered ONE piece. So the package should not be opened and no parts of the package or individual pieces are returned.
In case of doubt about the condition of the returned products, the opinion of the specialized staff of VTEXSocks will help you with the inspection of the item, in order to avoid the abusive return of the products that have been damaged or damaged.
In case the customer needs to return the parcel for the second consecutive time, there will be a charge of 5 € for the shipping costs (courier).
* In case of return without update or with VTEXSocks charge, the return is not accepted.
* In case of return without update or charge VTEXSocks, the return is not accepted.